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Frequently asked questions
Everything you need to know about Tonnie Citizen, pricing, readiness assessment, and your relocation journey.
What is Tonnie Citizen?
Tonnie Citizen is your complete companion for international relocation. Use the web platform to plan your move — visas, housing, documents, timeline. Use the mobile app for daily cultural preparation, AI guidance, and progress tracking. Together, they guide you from readiness to belonging.
Is Tonnie really free?
Yes. The Free plan gives you access to readiness assessment, basic relocation planning, 5 cultural missions per month, and limited AI co-pilot access. It's free forever — no credit card required, no trial period.
What is the Citizen Pro plan?
Citizen Pro (€19/month) unlocks everything: unlimited relocation planning, unlimited cultural missions, priority AI co-pilot, document vault, and family program access. You can start free and upgrade anytime.
What is the Sponsored plan?
If a company is sponsoring your relocation through Tonnie Business, you get full Pro access at no cost to you. Your employer pays. You get everything.
What countries does Tonnie support?
Tonnie currently supports relocation to Portugal, Germany, Spain, Italy, Netherlands, and France, with Brazil as the primary origin country. We're expanding to more routes and corridors regularly.
Can my family come with me?
Yes. Tonnie's Family Program lets you plan for your entire household. The Family Master (the main talent) controls the plan, and family members get their own Citizen app access for cultural preparation.
What is MESH?
What is IQulture?
IQulture is your readiness score, powered by MESH. It converts your assessment into a single, comparable number. Track it over time as you prepare — watch your readiness grow.
How long does relocation take?
It varies by destination and visa type. On average, Brazilian professionals moving to Portugal take 10–12 weeks from starting with Tonnie to arrival. Tonnie helps you plan a realistic timeline.
Is my data safe?
Yes. Tonnie is GDPR compliant and takes data privacy seriously. Your personal information is encrypted, never shared without consent, and you can request deletion at any time.
Business & Talent Services
How Tonnie Business and Talent Services help companies hire, relocate, and retain international talent.
What is Tonnie Business?
What is Talent Services?
How is Tonnie different from a recruiter?
Traditional recruiters find candidates. Tonnie does that AND ensures they're ready, relocated, and integrated. Our MESH algorithm measures readiness with data. Our cultural preparation reduces early attrition. And our Care program keeps talent engaged long-term.
How much does Tonnie Business cost?
Tonnie Business starts free — with pipeline management, basic readiness vetting, and up to 100 candidates. Sponsorship and enterprise pricing are personalized to your country and team size. Create your free account to see your rates.
What delivery models does Talent Services offer?
Fee-based (pay per hire), Day Rate (dedicated team), Spot (urgent positions), and Cohort/Squad (group hiring). We flex to your needs — from a single specialist to a full team.
What sectors do you cover?
Tech (developers, AI, data, cloud), Construction (engineers, electricians, plumbers), Health (doctors, nurses, physiotherapists), and other specialist domains. Ask us about your specific needs.
What are Tonnie-Checked candidates?
Tonnie-Checked is our verification badge. It means a candidate has been assessed with MESH, reached a minimum IQulture threshold, and has verified credentials. It's a trust signal that reduces your hiring risk.
What does MESH measure?
Company & general
Learn about Tonnie as a company, our mission, funding, and partnership opportunities.
What does Tonnie stand for?
TONNIE stands for Turn ON International Expertise. We unlock opportunities for skilled professionals and protect companies investing in international talent.
Where is Tonnie based?
Tonnie is based in Portugal and operates across Europe. Our platform supports multiple corridors, with Brazil → Portugal as our primary route.
Is Tonnie a recruitment agency?
Tonnie is a technology platform. Tonnie Citizen and Tonnie Business are self-serve products. Talent Services is our consultative arm for companies wanting turn-key solutions. We combine technology with human expertise.
What is the Tonnie Loop?
How is Tonnie funded?
Tonnie is co-funded by the European Union through the PRR (Plano de Recuperação e Resiliência) and IAPMEI. We're building the future of international talent mobility with European support.
Can I partner with Tonnie?
Yes. We work with relocation agencies, immigration lawyers, HR consultancies, and government programs. Contact us to discuss partnership opportunities.
Still have questions?
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