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Legal identification of the company operating tonnie.ai, as required by EU and Portuguese law.

Last updated: 23 April 2026
This page provides the information required under Portuguese Decree-Law 7/2004 of 7 January (e-commerce legal framework), Article 10, and the equivalent EU transparency rules.

Regulatory status

Tonnie operates as a technology platform. Tonnie is not a law firm, a licensed immigration adviser, or a recruitment agency as defined under Portuguese Decree-Law 260/2009. Where advice is required, we direct users to qualified external professionals. Where Talent Services engages in workforce placement activities, Tonnie operates through licensed partners and complies with applicable Portuguese and EU labour and mobility regulations.

Public funding

Parts of Tonnie’s platform have received co-funding from the European Union through:

PRR — Plano de Recuperação e Resiliência (Portuguese Recovery and Resilience Plan)
NextGenerationEU — European Commission
BPF — Banco Português de Fomento, acting as operator of funded lines
Lisboa 2030 — regional operational programme

Public funding details, ficha de projeto and compliance information can be requested at [email protected].

Complaints book (Livro de Reclamações)

In accordance with Decree-Law 156/2005, consumers resident in Portugal may submit complaints through the Livro de Reclamações Eletrónico (electronic complaints book).

Dispute resolution

Consumers in the EU may use the Online Dispute Resolution platform of the European Commission at ec.europa.eu/consumers/odr. Tonnie is not presently obliged to participate in a specific arbitration scheme but will consider participation in good faith.

Content responsibility

Responsible for editorial content under Art. 55 RStV (German Interstate Broadcasting Treaty, for German visitors) and equivalent national rules: [Name of content officer], [role], reachable at the address above.

Image and trademark credits

Testimonial avatars used with consent from the represented users or rendered from licensed stock imagery.
Country flag icons: open-source library [credit here], used under [licence].
Institutional logos (PRR, República Portuguesa, União Europeia, BPF, Lisboa 2030): used in accordance with the official branding guidelines of each issuing body.

Need to reach us formally?

For legal or regulatory matters, contact us at [email protected]. For all other questions, the Help & FAQ is the fastest route.

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